Freights & Orders Overview
Freights & Orders is where shippers post cargo and carriers find loads to haul. This page gives you a quick map of the area so you know where to go next.
Who Does What
Shippers
Companies with cargo to move. They create freight orders (pickup, delivery, cargo details, price) and publish them to the marketplace or send them to specific partners.
Carriers
Companies with trucks. They browse the marketplace, filter by route and vehicle type, and submit offers on freights they want to haul.
Most companies act as both — shipper on some loads and carrier on others. The menu adapts to the permissions your account has.
The Main Pages
Freight Marketplace
The public list of published freights. Open it to search, filter, and open any freight. This is the carrier's starting point.
Add Load (Create Freight)
A form where shippers fill in pickup/delivery, cargo details, vehicle requirements, price, and payment terms. Save as draft or publish immediately.
Freight Details
Every freight has a details page. Here you see everything about the load and the buttons to send offers, chat with the other side, or accept/reject.
My Orders
The shipper's view — every freight you (or your company) posted, grouped by Active and Expired.
My Deals
Once an offer is accepted, the freight becomes a deal. My Deals is where you track deals in progress and completed ones.
How a Freight Moves From Post to Delivery
Shipper creates and publishes a freight
The load appears in the public marketplace.
Carriers browse the marketplace
They filter, open the freight details, and submit an offer (their price).
Negotiation happens in chat
A chat thread opens automatically between shipper and carrier for each freight.
Shipper accepts an offer
The accepted offer becomes a deal. The freight is no longer available to other carriers.
Delivery happens
After the load is delivered, the deal moves to completed and both sides can rate each other.
Status Cheat-Sheet
| Status | Meaning |
|---|---|
| Draft | Freight created but not published yet |
| Published | Visible in the marketplace, open to offers |
| Scheduled | Active and has a future pickup date |
| Deal / In progress | An offer has been accepted |
| Completed | Cargo delivered, deal closed |
| Expired | Pickup date passed without a deal |
| Cancelled | Freight was cancelled before delivery |
Team & Permissions
Access to these pages depends on your role. Owners and Dispatchers can create and manage freights. Drivers typically have view-only access. Owners can fine-tune permissions per employee in Settings.
Where to Go Next
- Shipper? → Create a freight
- Carrier? → Browse the marketplace
- Already posted or offered? → Making offers & negotiating
- Tracking what you have? → My Orders & Deals
Need Additional Help?
Our support team is ready to assist you 24/7. Contact Support